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  1. WeaveGrid for Pepco Help Center
  2. Smart Charge Management FAQs

Smart Charge Management FAQs

  • Smart Charge Management FAQs for Teslas
  • Smart Charge Management FAQs for Home Charging Stations
  • Smart Charge Management FAQs for GM (Cadillac, Chevrolet, or GMC) vehicles
  • Which electric vehicles (EV) and home charging stations are eligible for the Smart Charge Management program?
  • Can I cancel an Automatic Smart Charging Schedule if needed?
  • When will I receive my first automatic smart charging schedule?
  • I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
  • Can I charge multiple vehicles on one home charging station in Automatic Smart Charging?
  • Can I enroll in the Smart Charge Management Program with my home charging station and my vehicle?
  • How can I optimize my Smart Score with a low voltage (Level 1) charger?
  • How do I qualify for the Smart Charge Management incentive? When can I expect to receive my incentive?
  • Do I need to have specific charging equipment to participate in the Smart Charge Management Program?
  • What are Charge Preferences and how do they work?
  • Can I charge multiple vehicles with one home charging station?
  • Is there a deadline for enrolling? When does the program end?
  • Do I need to have specific charging equipment to participate?
  • Can I enroll in Automatic Smart Charging if I live in an apartment building?
  • Smart Charge Management Quickstart Guide
  • What do ‘Smart’ times mean and how is my ‘Smart’ times percentage calculated?
  • What is an opt-out and how can I avoid them?
  • What if I already have an existing schedule set?
  • How can I optimize my Smart Score with a low voltage (Level 1) charger?
  • Why does my charge sometimes start and stop several times?
  • Does WeaveGrid preserve my preconditioning settings?
  • Why is my car charging immediately rather than during Off-Peak hours?
  • How do I unenroll?
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