General WeaveGrid FAQs
- How does the WeaveGrid paid referral bonus opportunity work?
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- How do I use the WeaveGrid app?
- I’m having trouble with the WeaveGrid app, what do I do?
EV Time-of-Use (EV TOU) Program FAQs
- How do I qualify for the EV Time-of-Use monthly reward? When will I receive it?
- What electric vehicles (EV) and home charging stations are eligible for Pepco’s EV Time-of-Use (EV TOU) program?
- What is the Difference Between Smart Charge Management (SCM) and EV TOU Program?
- What is the Pepco EV Time-of-Use (EV TOU) Program?
- Can I enroll in the EV Time-of-Use (EV TOU) through my home charger and my vehicle?
- Can I be enrolled in more than one program at once?
Smart Charge Management FAQs
- Which electric vehicles (EV) and home charging stations are eligible for the Smart Charge Management program?
- Can I cancel an Automatic Smart Charging Schedule if needed?
- When will I receive my first automatic smart charging schedule?
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- Can I charge multiple vehicles on one home charging station in Automatic Smart Charging?
- Can I enroll in the Smart Charge Management Program with my home charging station and my vehicle?